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Server

The Server position requires the ability to manage multiple responsibilities while delivering a consistently exceptional guest experience. Servers are responsible for accurately taking orders, delivering food and beverages in a timely manner, anticipating guest needs, and working closely with the kitchen, bar, and service teams to ensure smooth and efficient operations.

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Servers are expected to develop a strong knowledge of their concept’s food and beverage offerings, including seasonal menu items, beer, wine, and cocktails. They should confidently provide recommendations tailored to each guest’s preferences while maintaining attentive, knowledgeable, and personalized service.

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Above all, Servers must be committed to genuine hospitality and creating a welcoming and memorable experience for every guest. All Servers are expected to demonstrate a thorough understanding of company Steps of Service, menu offerings, and service standards before completing training.

Key Responsibilities

  • Provide attentive, knowledgeable, and timely service throughout the guest experience.

  • Accurately take and enter food and beverage orders and ensure proper delivery to guests.

  • Develop a thorough knowledge of food, beer, wine, cocktails, specials, and other concept-specific offerings.

  • Make thoughtful food and beverage recommendations based on guest preferences.

  • Anticipate guest needs and proactively address questions or concerns.

  • Work closely with bartenders, hosts, bussers, kitchen staff, and management to maintain efficient service.

  • Complete assigned opening, closing, and side-work responsibilities.

  • Maintain clean, organized, and properly prepared tables and service areas.

  • Accurately process guest payments and complete required end-of-shift cash-out procedures.

  • Follow all food safety, alcohol service, sanitation, and company policies.

  • Support the entire team during high-volume periods and assist outside of an assigned section when needed.

Expectations

  • Demonstrate a thorough understanding of company Steps of Service and service standards.

  • Maintain strong knowledge of the concept’s current food and beverage menus.

  • Deliver warm, professional, and personalized hospitality to every guest.

  • Remain composed, organized, and attentive in a fast-paced, high-volume environment.

  • Communicate clearly and professionally with guests, coworkers, and management.

  • Demonstrate reliability, punctuality, a positive attitude, and a team-first approach.

  • Maintain professional appearance and personal hygiene consistent with company standards.

  • Complete required menu and service training before independently serving guests.

  • Maintain any required alcohol service permits and certifications.

  • Consistently represent the hospitality standards and values of Taxman Hospitality Group.

Schedule & Locations

Server positions are available across Taxman Hospitality Group concepts and locations. This is a part-time position with hours that vary based on location and business needs. Servers should have flexible availability, including evenings, weekends, and holidays. Scheduling and weekly hours will vary by concept, season, and business volume.

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